Accessibility statement for https:// landlordlicensing.croydon.gov.uk

This accessibility statement applies to https://landlordlicensing.croydon.gov.uk

This website is run by Metastreet Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 30 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: team@metastreet.co.uk 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us:

Visit us at Bernard Weatheril House

Call 020 8726 6000

Technical information about this website’s accessibility

Metastreet Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AAA standard.

What we’re doing to improve accessibility

We regularly review and test our website against WCAG guidelines, we are currently compliant to 2.1 AAA. If there is any change or upgrade of guidelines we will strive to achieve the highest compliance.

Preparation of this accessibility statement

This statement was prepared on 3 September 2020. It was last reviewed on 3 September 2020.

This website was last tested on 25 June 2020. The test was carried out by Metastreet Ltd.